Privacy Policy

We value and respect the privacy of every customer and website visitor. This Privacy Policy is designed to clearly explain how we collect, use, store, and protect your personal information when you browse and shop on our official online boutique. Our core principle is to protect your personal data security and user privacy, while providing you with a safe, smooth, and personalized shopping experience. All information we collect is only used for internal service optimization and order processing, and will never be improperly disclosed or abused.

1. Information We Collect

To complete order processing, logistics delivery, after-sales service and provide you with better shopping services, we only collect necessary personal information actively submitted by you. The information we collect mainly includes basic identification information and transaction information generated during your shopping process.
When you register an account, place an order or submit consultation information on our website, we may collect your name, email address, contact information, shipping address and other basic information required for delivery and communication. In terms of transaction information, we will record your order records, purchased product information, payment verification information and shopping preferences generated during your browsing and purchasing process. All information collected is limited to the scope required for normal website operation and customer service, and we will not actively collect any sensitive personal information without your consent.

2. How We Use Your Information

All collected user information is only used to provide, maintain and optimize our shopping services, so as to bring you a more accurate and worry-free shopping experience. Firstly, we will use your personal information to complete order confirmation, product delivery, logistics tracking and after-sales return and refund processing, ensuring that every order can be processed efficiently and accurately.
Secondly, we will use your information to reply to your daily consultation and feedback, solve your questions about products, orders and services in a timely manner, and maintain smooth communication with users. In addition, based on your shopping preferences and historical order data, we will optimize our product display and service system, recommend more in line with your aesthetic and needs of fragrance and body care products, and improve the overall shopping experience of the website.
We will not use your personal information for irrelevant commercial promotion without your authorization, nor will we use your information for any improper purposes that damage your rights and interests.

3. Information Storage and Protection

We have established a complete and secure information storage management system to protect your personal data from leakage, tampering, loss and unauthorized access. All user information is stored in secure internal servers, with strict access authority management and data encryption protection measures. Only designated professional service personnel can access user information, and all access behaviors are strictly recorded and supervised.
We will retain your personal and transaction information only for the time necessary to complete service processing and comply with normal business operation standards. When your information is no longer needed for service support and data optimization, we will take standardized and safe ways to clean up and destroy the data to avoid residual risks of personal information.
Our technical and operation teams regularly optimize website security systems and check data protection loopholes, continuously upgrade information protection technologies, and fully ensure the long-term security and stability of user personal data.

4. Information Sharing and Disclosure

We strictly abide by the principle of user privacy protection, and will never sell, rent or transfer your personal information to any third-party commercial institutions for profit. Under normal circumstances, we will not actively share your personal information with external parties.
In order to ensure the normal completion of order logistics and after-sales services, your necessary delivery information will be reasonably transmitted to the cooperative logistics and distribution institutions, which is only limited to the purpose of completing product delivery. All cooperative service institutions have signed strict privacy protection agreements with us, requiring them to keep user information confidential and not to use or disclose it for other purposes.

5. User Rights

You have independent rights to your personal information stored on our website. You have the right to check, sort out and confirm your personal information and historical order data at any time. If you find that your personal information is incorrect or needs to be updated, you can modify and adjust your account information independently through the website background.
If you need to inquire about the use scope, storage status and processing rules of your personal information, or put forward requirements for information cleaning and protection consultation, you can contact our customer service team through the Contact Us page on the website. We will respond to your legitimate demands in a timely manner and properly solve your privacy-related problems.

6. Privacy Policy Update

We will appropriately optimize and adjust the content of this Privacy Policy according to the continuous upgrading of website services and service standard optimization. All updated privacy rules will be displayed and announced on the official website page in a timely manner. The adjusted policy will always adhere to the core principle of protecting user privacy and ensuring transparent and safe service, bringing users more standardized and reliable privacy protection services.

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